Please note that the refund is always issued via the original payment method you selected. Depending on your payment provider, it may take a few additional days for the amount to appear in your account.
If you have questions about the status of your return, please contact our customer service team and send us:
your order number
a photo or scan of your shipping receipt
This allows us to quickly locate your return and check the status for you.
If more than 14 days have already passed and you still have not received your refund, please contact us as well. We will take care of it and clarify the situation for you. 💛