As soon as the refund has been issued, you will receive a confirmation by email.
The refund will be made using the original payment method. Please note that depending on your payment provider, it may take a few additional days before the amount appears in your account.
If your refund has not been received after this time, please click the chat button at the bottom right of our website to contact our customer service. Please have your order number ready so we can check your request quickly. 💛🇨🇭