Skip to main content

When and how will I receive my refund?

So you can sit back and relax: we’ll explain when and how your refund will be processed.

Updated over a week ago

After receiving and checking your return, the refund is usually processed within approximately 14 days.

The refund will always be issued using the original payment method you selected when placing your order. Depending on your payment provider, it may take a few additional days for the amount to appear in your account.

If your refund has not been processed after 14 days, please feel free to contact our customer service team. Simply click the chat button in the bottom right corner of our website to get in touch with our customer service team. We will check this for you. 💛

Did this answer your question?