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Are shipping costs refunded when returning an order?

The refund of shipping costs depends on whether you return your order in full or only partially.

Updated over a week ago

If you return the entire order, we will also refund the original shipping costs you paid.

If you return only part of your order, the shipping costs will not be refunded because part of the order remains with you.

If you have any questions about your specific refund, feel free to contact our customer service team. We will review your case transparently for you. 💛

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