Promotions, gift cards & discount codes
8 articles
What is the difference between a voucher and a discount code?A voucher and a discount code may look similar at first glance, but they work differently.
How do I redeem a voucher or discount code?You can easily redeem your voucher or discount code at checkout.
Why isn’t my voucher or discount code working?If your voucher or discount code cannot be redeemed at checkout, there may be several reasons.
Can I combine multiple vouchers or discount codes?
How long is a voucher or discount code valid?The validity depends on whether it is a voucher or a discount code.
Can I return a voucher?Vouchers generally cannot be returned or paid out in cash.
What happens to my voucher or discount code if I return an item?If you used a voucher or discount code with your order, it will be taken into account accordingly in the event of a return.
I forgot to enter my voucher or discount code – what can I do?Please make sure to always enter your voucher or discount code directly in the checkout before you complete your order.