Returns
7 articles
I want to initiate a returnSorry that you want to return an item. We’ll make it as easy as possible for you.
How long can I return items?You can return your items to us within 30 days of receiving your order.
How much does a return cost?The cost of a return depends on the shipping provider and the prices in your country.
Which items are excluded from returns?Some items are excluded from returns due to product-specific reasons.
Can I return items from multiple orders together?Yes, you can return items from multiple orders in one package.
Can I exchange an item?Unfortunately, a direct exchange is not possible.
How do I register a return with Klarna?If you paid for your order with Klarna, you can also register your return with Klarna.