PURELEI

Returns, refunds and complaints

How to Return Items from Switzerland:

What is my return policy?

Klarna Returns

How does an exchange work?

Has my return already arrived?

Returns

The refund amount is incorrect

refunds

My order is faulty/incomplete/wrong

When does the warranty apply?

Complaints for orders placed through another provider

complaints

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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