PURELEI

PURELEI Switzerland

My order

Shipping methods and costs

Meaning of My Delivery Status / Shipment Tracking

Shipping Countries and Customs

shipping and delivery

How can I contact Customer Service?

All About Your Customer Account

All About Your Order

General questions

Installment Purchase

Which payment methods do you offer?

Questions about payment

Returns, refunds and complaints

How to Return Items from Switzerland:

What is my return policy?

Klarna Returns

How does an exchange work?

Has my return already arrived?

Returns

The refund amount is incorrect

refunds

My order is faulty/incomplete/wrong

When does the warranty apply?

Complaints for orders placed through another provider

complaints

General Information

Mahina Club Rewards Shop

Exchange and Returns

Mahina Club

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