As long as your order has not yet left our warehouse, we can often still adjust the delivery address for you.
However, if your package is already on its way, a change is unfortunately no longer possible.
In that case, you can contact the shipping carrier directly. Depending on the shipment status, it may still be possible to arrange a redirection of the delivery.
To help you quickly, please have your order number and the full new delivery address ready.
We’ll do our best to make sure your jewelry arrives exactly where you want it. Please contact our customer service team directly. Simply click the chat button in the bottom right corner of our website to get in touch with our customer service team. We’ll be happy to help you. 💛