As soon as your order is received by PURELEI, it is immediately forwarded to our warehouse and prepared for shipping. Therefore, content-related changes such as modifying items, sizes, or colors are unfortunately no longer possible.
What we can check for you:
As long as your order has not yet been processed, our customer service team can:
cancel individual jewelry items or
adjust your delivery address.
Please contact our customer service team as soon as possible and have your order number ready. Simply click the chat button in the bottom right corner of our website to contact our customer service team.
We’ll be happy to help you. 💛