Management
6 articles
How can I cancel my Jewelry Box subscription?Would you like to cancel your Jewelry Box subscription? You can easily do this yourself in your customer account.
Can I pause my Jewelry Box subscription?Yes, you can pause your Jewelry Box, but only with the flexible monthly subscription.
Can I change the color of my subscription?Yes, it is possible to change the color of your Jewelry Box.
Can I return or exchange my Jewelry Box?The PURELEI Jewelry Box is excluded from exchanges and returns.
How can I change my delivery address?Would you like your Jewelry Box to be delivered to a different address? No problem, you can easily update it in your customer account.
Can I change my payment method?Yes, you can update the payment method for your Jewelry Box in your customer account.