Jewelry Box
10 articles
What is the PURELEI Jewelry Box?The PURELEI Jewelry Box is our monthly jewelry subscription for everyone who loves discovering new favorite pieces on a regular basis.
What is the difference between the subscription models?With the PURELEI Jewelry Box, you decide how long you want to enjoy monthly jewelry highlights.
When will I receive my Jewelry Box?Your PURELEI Jewelry Box is shipped at the beginning of each month.
Which payment methods are available for the Jewelry Box?The following payment methods are available for the PURELEI Jewelry Box:
How can I cancel my Jewelry Box subscription?Would you like to cancel your Jewelry Box subscription? You can easily do this yourself in your customer account.
Can I pause my Jewelry Box subscription?Yes, you can pause your Jewelry Box, but only with the flexible monthly subscription.
Can I change the color of my subscription?Yes, it is possible to change the color of your Jewelry Box.
Can I return or exchange my Jewelry Box?The PURELEI Jewelry Box is excluded from exchanges and returns.
How can I change my delivery address?Would you like your Jewelry Box to be delivered to a different address? No problem, you can easily update it in your customer account.
Can I change my payment method?Yes, you can update the payment method for your Jewelry Box in your customer account.