Jewelry Box
11 articles
- What is the PURELEI Jewelry Box?The PURELEI Jewelry Box is our monthly jewelry subscription for everyone who loves discovering new favorite pieces on a regular basis.
- What is the difference between the subscription models?With the PURELEI Jewelry Box, you decide how long you want to enjoy monthly jewelry highlights.
- When will I receive my Jewelry Box?Your PURELEI Jewelry Box is shipped at the beginning of each month.
- Which payment methods are available for the Jewelry Box?The following payment methods are available for the PURELEI Jewelry Box:
- How can I cancel my Jewelry Box subscription?Would you like to cancel your Jewelry Box subscription? You can easily do this yourself in your customer account.
- Can I pause my Jewelry Box subscription?Yes, you can pause your Jewelry Box, but only with the flexible monthly subscription.
- Can I change the color of my subscription?Yes, it is possible to change the color of your Jewelry Box.
- Can I return or exchange my Jewelry Box?The PURELEI Jewelry Box is excluded from exchanges and returns.
- How can I change my delivery address?Would you like your Jewelry Box to be delivered to a different address? No problem, you can easily update it in your customer account.
- Can I change my payment method?Yes, you can update the payment method for your Jewelry Box in your customer account.
- Can I change my email address?No, it is generally not possible to change your email address.