Customs clearance and all related costs are already included in the price.
A refund of VAT or fees is therefore not possible.
This is because we do not issue export documents (tax-free forms), and our prices are calculated as a total price for deliveries to Switzerland. Taxes and customs costs are not listed separately and therefore cannot be refunded afterwards.
This way, you receive your order easily and without any additional steps or hidden costs. 💛🇨🇭